Privacy Policy fubo088

Information We Collect

During the account registration process and while you use the fubo088 platform, we collect various categories of personal information to ensure the service runs smoothly, securely and in compliance with international licensing requirements.

The information collected covers the following categories:

• Identity information: full name, date of birth, MyKad number or valid identification document, and current residential address.
• Contact information: email address, mobile phone number and social media accounts where relevant.
• Financial information: e-wallet account details (Touch 'n Go, Boost), DuitNow information, or other details relating to the deposit and withdrawal methods you use.
• Platform usage data: betting history, types of games played, login and logout times, and deposit and withdrawal transaction records.
• Technical data: IP address, device type, operating system, web browser type, and relevant cookie data.

Purpose of Using Information

fubo088 uses the personal information collected solely for legitimate and transparent purposes. We do not use your data for any purpose outside the scope stated below.

• Processing account registration, identity verification and player account management securely.
• Processing deposit and withdrawal transactions through available payment methods including FPX, DuitNow, Touch 'n Go eWallet, Boost and cryptocurrency.
• Providing responsive and effective customer support in Bahasa Melayu and English via live chat and email.
• Monitoring gaming activity for fraud detection, anti-money laundering and related legal compliance purposes.
• Sending promotional information, bonus offers and platform updates — provided you have given consent to receive such communications.
• Improving platform quality, user experience and system security based on analysis of anonymised usage data.
• Complying with any requirements imposed by international licensing bodies or valid court orders.

Sharing Information with Third Parties

Your privacy is our priority. fubo088 does not sell or rent your personal information to any external party for marketing purposes. However, there are limited situations where sharing data is necessary:

• Payment processors: Third-party payment service providers that help process your financial transactions, subject to strict confidentiality agreements.
• Game software providers: Game development companies that require minimum data for technical purposes and verification of fair game outcomes.
• Legal requirements: Competent authorities when required by court order, law enforcement investigations or licensing obligations.
• Technical support services: IT infrastructure and cybersecurity providers appointed by fubo088, who are bound by strict data protection agreements.

In all of the above situations, fubo088 ensures that the third parties involved comply with data protection standards equivalent to or stricter than those we apply ourselves.

Cookies and Tracking Technologies

The fubo088 platform uses cookies and similar tracking technologies to improve user experience and analyse website performance. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for basic platform functions such as login session verification and account security. These cookies cannot be disabled.
• Preference cookies: Store your language settings, timezone and display preferences so you do not need to reconfigure them each time you visit.
• Analytics cookies: Collect anonymous usage data to help us understand how players interact with the platform for service improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect certain functions of the fubo088 platform.

Data Security and Retention Periods

fubo088 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or accidental disclosure.

Security measures implemented include data encryption during transmission and storage, strict role-based access controls, continuous system monitoring and regular security testing by qualified third parties.

Our data retention periods are as follows: active account data is kept for as long as your account remains active; financial transaction data is retained in accordance with applicable international licensing requirements; closed account data is kept for the period required by law before being securely deleted.

Cross-Border Data Transfers

As a platform operating under international licensing, some of your personal information may be processed or stored on servers located outside Malaysia. In such situations, fubo088 ensures that any cross-border data transfer is carried out with adequate protection.

We only transfer data to countries or entities that provide an equivalent level of data protection, or by using appropriate contractual protection mechanisms such as standard data protection clauses. Every international service provider we appoint is required to comply with our privacy policy.

Changes to This Privacy Policy

fubo088 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. Each new version will clearly state its effective date at the top of this document.

We will notify you of significant changes through a notice displayed prominently on the platform or via the email address registered to your account. Continued use of the fubo088 platform after the effective date of those changes is considered acceptance of the updated terms.

If you do not agree with any changes made, you have the right to contact our support team or close your account. Please refer to the Your Rights section below for more information on the options available.